What type of shipments do you offer?
We are happy to offer multiple shipping options for our Ventitré jewelry. You can choose between standard shipping and express shipping.
Standard is our cheapest shipping option and usually takes 7 to 10 business days to arrive.
Express shipping, on the other hand, is an ideal option if you want to receive your jewelry faster. It usually takes 5 to 7 business days to arrive. It is slightly more expensive than standard shipping, but will give you faster delivery.
For international orders: 10-12 working days. International shipping is completely dependent on the customs of the country where it is carried out.
What shipping methods are available?
ITALY: DHL Standard, DHL Express, DHL Access Point, Hand delivery (only in central Rome)
INTERNATIONAL: DHL Express Saver
How can I track my order?
Once your package is shipped, you will receive a tracking number via email. You can use this number to track the status of your order here.
I'm having problems with my tracking number.
Do not hesitate to contact us! We will be happy to help you.
I entered the wrong address, what can I do?
Contact us immediately! If your order has not yet shipped, we can update the correct delivery address.
Do you ship to my country?
Yes, we ship worldwide!
Who pays international duties and taxes?
Customers are responsible for any additional duties or taxes that may be required upon delivery of an international order.
